Contact Us:
Thank you for taking an interest in The QuaranTUNE Dulcimer Festival. If you have any questions that you can’t find answers to on our website, we invite you to fill out the form on this page and we will respond via e-mail as soon as we can.
If you’re having trouble with a workshop that is currently in session or about to be, visit the help desk. Submitting an email will result in a slower response.
Is your order PENDING? - As noted in the FAQs below, all orders will remain pending till after the festival. This is nothing to be concerned about.
Lost Password? READ THIS BEFORE CONTACTING US - Check the FAQs. You do not need a password for this website. The accounts are optional, not required. If you contact us about a lost or forgotten password, we WILL delete your account and all of it’s history. We won’t ask for your permission first. If you want to keep your account and it’s history but have forgotten your password, either reset it or sign out and continue check out as a guest. The instructions are in the FAQs. We do not know your password and cannot reset it for you.
Did you know?
We have a FAQs page. We respond to emails in a timely manner, but if your question is easily answered by looking at our FAQs, we may not respond.
virtualdulcimerfest@gmail.com
Virtual Dulcimerfest, LLC
126 Wildwood Drive,
Madison, MS 39110
General Inquiries
Please use the OTHER form on this page for missing invitations. (It has a yellow background.)
If workshops are currently in progress:
Help Desk is open October 4-5: 8:30 am-5:30 pm (eastern time). Click the image or click HERE to visit the help desk.
Missing a workshop invitation?
Whether you use the form or the help desk, please include your order confirmation number, the instructors name, and the DAY and SESSION of the workshop you need.
Click schedule to enlarge
Missing Workshop Invitation
If you are missing a workshop invitation, please fill out the form below with the required information. Using the “general inquiries” form may result in a slower response.
Remember, during workshop hours, you can always visit the LIVE help desk and get help from a person on Zoom.
* NOTE: Under the “Subject”, please include only your order number without additional commentary.
**NOTE: We are humans. This is not an automated system. If you don’t get a response immediately, don’t just keep resubmitting the form. It makes our job harder.